Answers, made simple.

Your Primary Email is the default email address created when you register. It belongs to your main account, which you use to access your dashboard and manage all your email addresses.

No. Every additional alias is linked to the same main account. Aliases do not have their own passwords or independent logins; all their received messages are accessible through your main dashboard.

You may lose access to every alias and message managed under that account. Losing login access does not automatically delete the aliases. Keep your login credentials safe and configure a recovery email where available.

No. Additional aliases are mail-receiving addresses under your primary account, not separate login identities.

Use a strong, unique password. Add a recovery email and enable two-factor authentication (2FA) if available in your account settings.

An alias is an additional email address connected to your main account. Emails sent to your aliases arrive in the same dashboard, where you can filter by alias.

Standard accounts currently have a maximum of 5 aliases. Elite is advertised with unlimited aliases; any operational limits or account restrictions will still apply.

Yes. Mail received by a recognized alias appears in your dashboard. Supported attachments are shown in the email detail and marked with a paperclip icon in the message list.

Not currently. This service is focused on receiving temporary emails; outgoing Compose and Reply are not currently supported.

Your inbox collects incoming messages. Starred lets you quickly find flagged messages, Spam separates flagged mail, and custom folders help organize messages. Moving a message does not change its retention date.

Look for the paperclip icon in the email list. Open the email to view its attachment details and use the protected download link.

Attachment downloads use account authentication and ownership checks. Direct access to the underlying attachment folder must also be blocked on the server for complete protection.

The dashboard shows unread counts for Inbox, Spam, and Trash, and can notify you of new messages while the dashboard is open.

New messages received on or after November 1, 2026 are eligible for automatic deletion 14 days after their original received date. The same rule applies in Inbox, Spam, Starred, Trash, and custom folders.

Older messages are grandfathered under the current retention policy while in regular folders. If you manually move one to Trash, a 14-day Trash countdown begins.

No. Standard retention is based on the original date the email was received, not the folder it is stored in.

A normal Delete moves the message to Trash after confirmation, so you can restore it before it expires. Delete Permanently removes it from the website and cannot be undone.

For Standard accounts, newer emails still expire 14 days after their original received date, even if moved to Trash. For Elite accounts, and grandfathered messages manually trashed, the Trash expiry is 14 days from when they were moved there.

Elite members have unlimited retention in their regular folders while Elite membership remains active. Emails moved to Trash remain subject to the 14-day Trash cleanup.

Open Settings → Profile Appearance. You can keep the letter avatar or choose one of 10 email-themed mascots. Live preview is temporary until you save.

Custom HTTPS image URLs are an Elite-only feature. Standard members can use the letter avatar and all 10 default mascots.

Elite is currently advertised at $4.99 per year, with unlimited inbox retention while active, more alias flexibility, forwarding benefits, and custom profile URL personalization. See the membership page for the latest plan information.

Elite payments are arranged through PayPal. When you receive an official PayPal payment link, complete the payment on PayPal’s secure checkout page. We do not ask you to enter your PayPal password or card details on our website. Always verify the payment link before paying. The Elite page currently uses an upgrade request rather than automatic checkout.

Visit the Elite Membership page to review current benefits and instructions. An upgrade request is not the same as instant automatic activation.